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Make sure you have a copy of the signed Director's Memo in the official award file(s) of recipients that advance funds during year-end close-out. 

12. Will there be extended GrantSolutions helpdesk support for year-end?

Below are the extended GrantSolutions helpdesk support hours. To contact the GrantSolutions helpdesk, send an email to help@grantsolutions.gov.

  • September 18, 2021: 9 a.m. - 10 p.m. EDT
  • September 19, 2021: 2 p.m. - 10 p.m. EDT
  • September 20 – 24, 2021: 7:30 p.m. - 10 p.m. EDT

13. Where can I find resources for FY21 Close-out?

The table below summarizes the FY21 deadline dates.

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