My recipient can see their agreement in ASAP but they aren’t sure how to drawdown their funds. Is their training offered for recipients?
Recipients can be given the link below which lists common questions as well as a PowerPoint tutorial on how to initiate payment in ASAP.
My recipient needs help completing the steps of their ASAP enrollment, where can they get help?
When the recipient logs into ASAP, they can click on Help and find a “Recipient Enrollment” tutorial and video. If after working through the tutorials and they find that they need additional assistance, they can call ASAP at 816-414-2100.