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For additional assistance on ASAP enrollment, when the recipient logs into ASAP, they can click on Help and find "Recipient Enrollment" tutorial and video. If after working through the tutorials and they find that they need additional assistance with their ASAP enrollment, please email the Branch of Financial Assistance Systems at fwhqfas@fws.gov with the following information:

        Recipient Name: 
        Person to Contact:
        Phone Number:
        ASAP Recipient ID: FBMS Award Numbers (ask your Service Project Officer for this information or refer to the crosswalk in item #5 above):
        Description of Error Message: Please be very specific. Provide a screen shot if possible.

For additional information on the ASAP Enrollment Process, please refer to the ASAP Enrollment Process Flowchart.