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How does a recipient return funds overdrawn in funds to ASAP?
The recipient may:
Option 1: Enter an ACH return in ASAP within 32 days of original payment if ACH Debits are allowed against the recipient’s bank account. If it's been over 180 days since the payment was made in ASAP, contact the ASAP helpdesk at ASAPHelpdesk@fiscal.treasury.gov to confirm if the payment is eligible for return; or
Option 2: Have their financial institution return the payment to ASAP via ACH within 2 banking days from the settlement date of the original payment; or
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For additional return payment information, the FWS Program staff can refer to the FBMS Technical Bulletin Vendor/Grant Credit Memos (AP-03: Vendor and Financial Assistance Credit Memos) and the JAO Payments and Collections site.
If the information above did not address your concerns, please email the FBMS Helpdesk at FBMS_helpdesk@ios.doi.gov with the following information:
Recipient Name:
Person to Contact:
Phone Number:
ASAP Recipient ID:
FBMS Award Numbers (ask their Service Project Officer for this information):
Description of Error Message: Please be very specific. Provide a screen shot if possible.