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The ASAP Point of Contact will add them as a user to ASAP and assign their requested system role(s). Then FWS' Certifying Official (HQ) will certify their user access in ASAP. The Certifying Official’s certification action triggers ASAP to send them their User ID by email and a temporary password by U.S. Postal mail. If they do not want to wait for their password to arrive by mail, call Treasury's Richmond Federal Reserve at 804-697-8384 Treasury’s ASAP Helpdesk at 855-868-0151 (Option 2 Payments then Option 3 ASAP) to obtain a temporary password over the phone. The temporary password is only active for 24 hours. They must sign in and change their password before the temporary password expires. Contact the ASAP Point of Contact with any questions on ASAP roles.

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